Customer FAQ

Frequently asked questions.

A practical guide for new and current Opus 1 families, with links to detailed FAQ pages for lessons, tuition, online lessons, violin setup, exams, and policies.

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Common questions

The questions families ask most often.

Getting Started

What is the best first step for a new student?

Most families start with a trial lesson so the student can meet a teacher, try the instrument, and receive a recommendation for lesson length and weekly scheduling.

Which instruments can students study at Opus 1?

Opus 1 offers private lessons for piano, violin, viola, cello, guitar, ukulele, and voice, plus group music classes for younger students.

Can the front desk help me choose a teacher?

Yes. The front desk can help match the student's age, instrument, level, campus preference, and schedule needs with available teachers.

Private Lessons

How long are private lessons?

Private lessons are available in 30, 45, and 60 minute lengths. The right length depends on the student's age, experience, attention span, and goals.

Do students need an instrument at home?

Students need access to an instrument at home for regular practice after enrolling. Opus 1 provides instruments for trial lessons at the studio.

Can adults take lessons?

Yes. Opus 1 teaches children, teens, and adults, including beginners and returning students.

Tuition, Billing, and Attendance

How is tuition billed?

Private lesson tuition is billed as a monthly membership for one weekly lesson. The tuition page lists current trial pricing, monthly tuition, and registration fees.

What happens if a student misses a lesson?

Families should cancel or reschedule in advance through the online portal or by contacting the front desk. Eligible cancellations receive make-up credit according to studio policy.

Where can I find withdrawal and policy details?

Private lesson policies, make-up rules, withdrawal timing, and billing terms are listed on the studio policies page.

Online Lessons, Exams, and Recitals

Can lessons be taken online?

Yes. Opus 1 supports online lessons through opus1.io and Zoom. The Online Lessons FAQ explains how to join lessons and improve audio setup.

Does Opus 1 help students prepare for music exams?

Yes. Teachers prepare students for exams such as ABRSM, RCM, Certificate of Merit, and other goals when appropriate for the student's level.

Do students perform in recitals?

Yes. Opus 1 offers regular recital opportunities so students have goals, performance experience, and a way to celebrate progress.

Still need help?

The front desk can help you choose the next step.